Privacy policy

Last updated: October 8, 2026

Rossavere Inc., doing business as Rossavere (“Rossavere,” “we,” “us,” or “our”), operates this online store and its related website features, content, products, and services (the “Services”). Shopify provides the platform that allows us to offer the Services.

This Privacy Policy explains how personal information may be collected, used, and shared when you browse or use the Services, make a purchase, or contact us. If this Policy conflicts with our Terms of Service about how personal information is handled, this Policy applies to those privacy matters.

Please read this Policy carefully. By using the Services, you acknowledge the practices described here.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify someone.

Depending on how you interact with the Services, your location, and applicable law, we may collect or process:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Payment and transaction information, such as payment method, payment confirmation, transaction details, and related financial information. Payments may be processed by Shopify and other payment providers.
Account information, such as login credentials, preferences, and account settings.
Shopping activity, such as products you view, save, add to your cart, purchase, return, exchange, or cancel.
Communications, including information you provide when you contact customer support or otherwise communicate with us.
Device and network information, such as browser type, device details, IP address, and other identifiers.
Usage information, such as how and when you navigate or interact with the Services.

Where Information Comes From

We may receive personal information:

Directly from you when you place an order, create an account, use the Services, or contact us.
Automatically through the Services, including through cookies and similar technologies on your device.
From service providers that support our store or process information for us.
From business partners or other third parties, where permitted.

How We Use Personal Information

We may use personal information, subject to applicable law, to:

Provide and improve the Services: process payments and orders, arrange fulfillment and shipping, manage accounts, handle returns and exchanges, remember preferences, support product reviews, and improve the shopping experience.
Communicate with you: respond to questions, provide customer support, send order or account notices, and maintain our relationship with you.
Marketing and advertising: send promotional messages or show relevant advertising, where permitted and based on your choices and activity.
Protect the store and customers: verify accounts and transactions, detect or investigate fraud and other harmful activity, and help maintain security.
Meet legal obligations: respond to valid legal requests, comply with applicable laws, resolve disputes, and enforce our agreements and policies.

When We Share Personal Information

We may share personal information, as appropriate and subject to this Policy, with:

Shopify and service providers that help operate the store or provide services such as payment processing, analytics, hosting, customer support, fulfillment, and shipping.
Advertising or business partners that help us market our products. The information used and your available choices depend on the services enabled and the laws that apply to you.
Third parties you choose, when you direct or consent to a disclosure—for example, to fulfill an order or use a social media or login feature.
Our affiliates, where relevant to operating our business.
Relevant parties in a business transaction or legal matter, such as a merger, restructuring, bankruptcy, legal process, or action to protect the Services, our rights, or the rights of others.

Shopify’s Role

The Services are hosted by Shopify. Shopify processes information about your use of the store to provide and improve its platform. Information submitted through the Services may also be processed by Shopify and service providers in countries other than where you live.

Where Shopify features that use information from interactions with this store, other merchants, or Shopify are enabled, Shopify may process that information under its own privacy practices. Learn more in the Shopify Consumer Privacy Policy. Depending on your location, you may also be able to submit a request through the Shopify Privacy Portal.

Third-Party Websites

The Services may link to websites or platforms operated by third parties. We do not control those sites and are not responsible for their content, privacy practices, or security. Review their policies before providing information or making a transaction with them.

Content you post in public or semi-public spaces, including third-party social platforms, may be visible to other users and may be used by those platforms or others according to their own policies. A link on our Services does not by itself mean that Rossavere endorses the linked service.

Children’s Information

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe a child has provided personal information to us, contact us using the details below so we can review the request.

Depending on where you live, you may have choices regarding targeted advertising or the sale or sharing of personal information. You can review available options on our Privacy Choices page.

Security and Retention

We use measures intended to protect personal information, but no method of storage or transmission can be guaranteed completely secure. Please avoid sending sensitive information through unsecured channels.

We retain personal information for as long as reasonably needed to operate the Services, maintain accounts, fulfill transactions, meet legal obligations, resolve disputes, and enforce our agreements and policies.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of personal information we hold about you. You may also have the right to opt out of certain uses, such as targeted advertising or the sale or sharing of personal information, or to appeal a decision about a privacy request.

You can use the privacy controls available through the Services, including our Privacy Choices page, or contact us using the details below. Where applicable, we honor recognized universal opt-out signals, such as Global Privacy Control, for the browser or device sending the signal. Learn more at Global Privacy Control.

You can unsubscribe from promotional emails using the link in the message. We may still send non-promotional communications about orders, accounts, or other service matters.

We may need to verify your identity before handling a privacy request. Where permitted by law, you may appoint an authorized agent; we may ask the agent to provide proof of your authorization or ask you to verify your identity directly. We will respond within the time required by applicable law.

We do not discriminate against you for exercising privacy rights where prohibited by applicable law.

Complaints

If you have a concern about how we handle personal information, contact us using the details below. Depending on where you live, you may also be able to appeal our response or contact your local data protection authority.

International Transfers

Your personal information may be stored or processed outside the country where you live. Where applicable law requires safeguards for an international transfer, we will rely on an appropriate legal mechanism, which may include recognized contractual safeguards for transfers from the European Economic Area or the United Kingdom, unless another lawful basis applies.

Changes to This Policy

We may revise this Policy to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page, revise the “Last updated” date, and provide any additional notice required by law.